Shiny Moon Salon & Care Privacy Policy
1. BACKGROUND:
This Privacy Policy (“Privacy Policy”) describes the practices and policies of Shiny Moon Salon & Care (“we,” “us,” or “our”) regarding the collection, use, processing, storage, retrieval, disclosure, or transfer of your personal information when you interact with our salon services, home services, website, mobile application, or any other medium through which we offer our services (collectively, the "Services").
Our salon is located at D 104, 1st Floor, Marwah Industries, Opp. Tata Powerhouse, Saki Vihar Road, Sakinaka, Mumbai - 400072, Maharashtra, and provides female-to-female beauty and wellness services, including home services where applicable.
This Privacy Policy may be updated from time to time, and we encourage you to review it periodically. If you have any questions or concerns, please contact us at hello@shinymoons.in.
By using our Services, you consent to the collection, use, storage, and transfer of your information as described in this Privacy Policy.
2. INFORMATION COLLECTED AND USED BY SHINY MOON SALON & CARE
- (a) Information Provided by You:
- Personal Details: Name, age, gender, contact number, email address, and home address (for home services).
- Service Preferences: Hair type, skin type, preferred treatments, allergies, or medical conditions (if relevant to the service).
- Payment Information: Transaction details, payment method (cash, UPI, card, etc.); we do not store card details.
- Feedback & Correspondence: Any communication via email, phone, or chat regarding appointments, complaints, or feedback.
- (b) Information Collected Automatically:
- Device & Usage Data: IP address, browser type, device details, and interaction patterns for improving user experience.
- Cookies: Used to enhance functionality. You can disable cookies in your browser settings, but some features may not work properly.
- Location Data: If you opt for home services, we may collect your location to assign the nearest beautician.
- (c) How We Use Your Information:
- To provide and personalize salon/home services.
- To process payments and confirm appointments.
- To send service reminders, offers, and promotional messages (if you opt-in).
- To improve our services and customer experience.
- To comply with legal and regulatory requirements (if required by judiciary or Maharashtra state laws).
3. SHARING OF INFORMATION
We respect your privacy and will not sell your data. However, we may share information with the following entities for legitimate business and legal reasons:
- Service Providers: Beauticians, staff, or third-party vendors assisting in service delivery.
- Legal & Regulatory Authorities: If required by law enforcement or judiciary in Maharashtra.
- Marketing Partners: Only with your consent for promotional offers.
4. DATA RETENTION & SECURITY
We retain your data only as long as necessary for service purposes or as required by law. We implement reasonable security measures to protect your data from unauthorized access. You may request deletion of your data by emailing us at hello@shinymoons.in.
5. YOUR RIGHTS
- Access & Correction: You can review and update your information.
- Withdraw Consent: You can opt out of marketing communications anytime.
- Deletion Request: You may request data deletion, subject to legal obligations.
6. GRIEVANCE REDRESSAL
If you have any concerns regarding this Privacy Policy or how your data is handled, please contact our Grievance Officer:
Name: [Insert Name]
Email: hello@shinymoons.in
Address: D 104, 1st Floor, Marwah Industries, Opp. Tata Powerhouse, Saki Vihar Road, Sakinaka, Mumbai - 400072, Maharashtra, India
7. CONTACT US
Shiny Moon Salon & Care
Phone: +91 7715884503
Email: hello@shinymoons.in
Address: D 104, 1st Floor, Marwah Industries, Opp. Tata Powerhouse, Saki Vihar Road, Sakinaka, Mumbai - 400072, Maharashtra, India